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If you are in an emergency 112 Emergency / Ambulance 101 Civil Defence 177 Forest Fire 155 Police TAK-DER is not a crisis line or emergency service

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Frequently asked questions

The questions we hear most about what TAK-DER does, membership and volunteering, training, life after an event and your personal data.

If this is an emergency, don’t spend time on this page. If a life is in danger call 112; for violence call 155. All emergency numbers

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About TAK-DER

What is TAK-DER and what does it do?

Travma Afet Kriz Derneği (TAK-DER) — the Trauma, Disaster and Crisis Association — is a science- and ethics-based professional association working in psychosocial support in trauma, disasters and crises. It is based in Nicosia (Lefkoşa) and operates under the Associations Law (23/2016). It aims to strengthen individuals and society through training, publications, research and cooperation with institutions. About us

Is TAK-DER a crisis line or emergency service?

No. We do not provide emergency response, and we cannot answer messages from this site, email or social media immediately. If a life is in danger call 112, for violence call 155, or go to the emergency department of the nearest hospital. In an emergency

I need professional support; where can I turn?

Your family doctor or the mental health units of state hospitals can refer you to the right service. If your reactions last longer than four weeks or you are struggling with daily tasks, don’t put it off. When to seek support

How is the association funded? Can I donate?

The association’s sources of income are defined in its statute; a breakdown of income and spending will be published each year with the activity report. Donations will be accepted once the association is registered, a bank account is opened and the necessary permissions are obtained; donation details will be announced on this site then. Transparency

Does TAK-DER have any political or commercial ties?

No. The association is independent of political parties, candidates and campaigns, and its name may not be used for commercial or personal promotion. No funder or donor has a say over the content of our publications or training. Statement of autonomy

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Membership and volunteering

What is the difference between membership and volunteering?

Members take part in the association’s decisions: they vote at the General Assembly, stand for its bodies and join working groups. Volunteers take on tasks after completing the association’s training. You can do both. Get involved

Who can become a member?

Anyone who shares the association’s aims and principles and meets the conditions in the statute may apply. The conditions are set out in Article 6 of the statute; the full list will appear on the membership page once the registered statute is published. Become a member

How long does a membership application take?

Your application is decided within 30 days at the latest, and you are informed of the decision in writing (statute, Art. 7).

How much is the membership fee?

The fee will be set at the first General Assembly and published on the membership page (statute, Art. 11).

Do I need training to volunteer?

Yes. TAK-DER volunteers complete the association’s training before taking on any task; we never send anyone into the field unprepared. This protects both the people receiving support and you. Filling in the application form does not commit you to anything. Volunteer

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Training and organisations

What training do you offer?

We are preparing certificate programmes for professionals, hands-on workshops for disaster and crisis workers, and awareness training for schools, organisations and communities. Programmes and dates will be announced on the training page and our social media accounts as they are confirmed. Training and events

Can our organisation request training or a partnership?

Yes. We work with public bodies, local authorities, schools, universities and civil society organisations on joint training, preparedness and research; you can request psychosocial support, psychological first aid or secondary trauma training for your staff. Partnerships

Can I use the materials on this site in my organisation?

Yes. All TAK-DER publications may be copied and adapted for non-commercial purposes with attribution (CC BY-NC 4.0). They are free and require no registration. Publications and resources

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After an event

Are my feelings normal?

After an abnormal event, sleep problems, startling, restlessness and absent-mindedness are very common and ease for most people within a few weeks. Which reactions are normal?

When should I see a professional?

If reactions last longer than four weeks, if you cannot manage daily tasks, or if you have thoughts of harming yourself. In the last case call 112 without waiting.

How can I support someone close to me in the first days?

You don’t need to be an expert: make sure they are safe, listen without pressing them to talk, help them reach basic needs and accurate information, and support their connection with the people they love. Psychological first aid

Should I tell my child what happened?

Yes — briefly, honestly and in a way that suits their age. Children often fill silence with scenarios that are scarier than the truth. Example phrases

How can I trust what I see on social media?

Before sharing, check the source, the date and statements from official institutions. Four-step verification

How can we prepare for a disaster as a family?

Make a family disaster plan, agree on meeting points and how you will stay in touch, pack an emergency kit and check your home for possible hazards. Family disaster plan · Emergency kit

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Privacy

What happens to the information I send through the forms?

Applications and messages go to the association’s official email address and are used only for the purpose you sent them for. Please do not share details of your health or of events you have experienced in the forms. Privacy and personal data

Do you share photos or stories of the people you support?

No. The face, voice, name and story of people receiving support are never used without their consent; we do not share photos of children or images of destruction, injury or suffering from disaster areas. Ethical principles

Can’t find your question?

Write to us

For questions about membership, volunteering, training or partnerships, use the contact form or write to info@tak-der.org. For the meaning of terms, see the Glossary.