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If you are in an emergency 112 Emergency / Ambulance 101 Civil Defence 177 Forest Fire 155 Police TAKDER is not a crisis line

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TAKDER

Ethics and confidentiality

The safety, dignity and privacy of the person receiving support come before everything. These principles apply to all of the association’s work, publications and this website.

Ethical principles

The principles that guide our work

Based on the working principles in Article 5 of the statute and on international humanitarian standards.

Do no harm

All work is assessed for its potential to cause harm as much as its potential to help. Good intentions are not enough.

Consent and voluntariness

No one is pressed to talk, to meet or to take part in research. Consent is sought in plain language and can be withdrawn.

Privacy

The faces, voices, names and stories of those supported are never used without consent. Photos of children, and images of destruction, injury or suffering from disaster areas, are not used.

Confidentiality and its limits

What is shared is kept confidential. The only exception is when the person’s or someone else’s life is in danger; this limit is explained clearly at the start.

Competence

Everyone works within their training and experience. Situations requiring specialist care are referred to the appropriate service.

Neutrality and non-discrimination

Support is given regardless of language, religion, ethnicity, gender, political opinion or any other distinction. No political party, candidate or campaign content appears.

Verified information

Unverified information about an event is never shared as fact. When an error is noticed it is corrected openly.

Those in need come first

The association’s visibility never takes precedence over the needs of those it supports.

Privacy

Your personal data

Personal data collected on this site and through our forms is processed under the Personal Data Protection Law (89/2007). Details: Privacy and personal data · Cookie policy.

Reporting a concern

If you think a principle has been breached

If you believe someone working on behalf of the association has acted against these principles, write to info@tak-der.org. Reports are kept confidential and passed to the Audit Body.

References

Where the information on this page comes from

Working principles
Statute of Travma Afet Kriz Derneği (TAKDER). Art. 5.
Humanitarian standards and accountability
CHS Alliance, Groupe URD and Sphere (2024). Core Humanitarian Standard on Quality and Accountability. corehumanitarianstandard.org
Sphere Association (2018). The Sphere Handbook, 4th edition. spherestandards.org
Ethics in psychosocial support
Inter-Agency Standing Committee (2007). IASC Guidelines on Mental Health and Psychosocial Support in Emergency Settings. interagencystandingcommittee.org
WHO, War Trauma Foundation and World Vision International (2011). Psychological First Aid: Guide for Field Workers. who.int